By Adam Shell, USA TODAY There’s never a good time for a potential market shock. Unfortunately for investors, the timing couldn’t be worse for Thursday’s hard-to-handicap vote in Britain on whether to exit the European Union. The “Brexit” referendum comes as financial markets and economies around the globe are in a fragile state and vulnerable to an exogenous […]

Rest in Peace, our dear Olga. Olga spent 15 years as WWBC’s chief receptionist. She was the perfect blend of matriarchal authority and splendid customer care.

By John R. DiJulius III Customer Bill of Rights – Burden of the brand World-class service companies have what I like to call a “Customer bill of rights” that every person in that organization clearly knows and follows 100 percent of the time. Would you ever expect to see a Disney cast member, in full uniform […]

By Kristine Gill, Naples (Fla.) Daily News CAPE ROMANO, Fla. — An abandoned coastal home whose land has been claimed by the sea may find new life as an artificial reef. The dome home, built by Bob and Margaret Lee starting in 1980, is a local landmark and an otherworldly tourist attraction to those who can get near it, […]

By Ruth Halkon writing for the Mirror. Police believe at least three dozen bodies have been stolen and sold to superstitious families wanting brides for buried bachelors The bodies of dead women in China are being snatched from graves and sold for thousands of pounds to feed a growing demand for ‘corpse brides’. In parts […]

STEPHANIE MLOT writing for PC Tech-savvy teens will have to find a new way to make personal connections: Tinder is reportedly barring users under the age of 18. Since its launch in 2012, the social network has allowed everyone 13 years and older, matching teenagers with others in the same age range. But starting next week, […]

By  Elysa Gardner, @elysagardner, USA TODAY The hottest ticket on Broadway is fast becoming the most-coveted ticket across the USA. The commercial blockbuster Hamilton will hit the road next year, and fans are chomping at the bit. They include Allison Alonso, who has seen the musical on Broadway but plans to catch it again in Boston — one of 12 cities […]

By: Mindy Lockard, Forbes Contributor Fashion is an ever-changing industry, winter whites give way to spring trends and just when we’ve broken in our favorite pair of $200 jeans, there’s a more current cut wooing us from the rack. Unlike fashion, the styles of dining etiquette are the same, season to season and year after year. Knowing a […]

by Kevin Sheridan We have all witnessed it. Some really well-liked, productive employee suddenly tenders his or her resignation, or maybe just doesn’t show up for work one day. The workplace quickly becomes abuzz with rumors of why the person quit. If the rumors are accurate then the reason most often lies with the newly […]

By Georgia Kral writing for AM New York In New York City, staying on top of the hottest new restaurants can be like an Olympic sport. Rushing to get a table and eat at the best new spot is a cutthroat game. But true restaurant lovers also appreciate the good old standbys — restaurants that […]