By: Elizabeth Weise, USATODAY SAN FRANCISCO – What you think are robocalls by aggressive marketers are more likely scams by crooks. The top three phone scams targeting consumers this year are Google listing scams, loan-related scams and fraudsters offering free vacations, an information security company found — by masquerading as unsuspecting customers. These calls cost Americans $7.4 billion […]

By Leena Rao for Fortune The voice controlled assistant now works with smart locks made by August. Amazon’s voice assistant Alexa can order an Uber, check your credit card balance and even arrange for a Domino’s pizza to be delivered to your doorstep. Next up, it will be able to lock your door, thanks to an integration […]

From GolfEurope.com The birth of golf. Golf as we know it today originated from a game played on the eastern coast of Scotland in the Kingdom of Fife during the 15th century. Players would hit a pebble around a natural course of sand dunes, rabbit runs and tracks using a stick or primitive club. Some […]

By ADAM BRYANT This interview with Lisa Gersh, chief executive of Goop, a wellness company, was conducted and condensed by Adam Bryant. Q. Tell me about your early years. A. I grew up in the Bronx, and my parents both worked. My mom had the greatest impact on me, in terms of always telling me […]

By Laura Northrup Instead of talking to customer service representatives who adhere to scripts in a robotic manner, soon we might be talking and chatting with customer service employees that are actual robots. While industry experts say that technology isn’t quite there yet, the companies that run outsourced call centers, including offshore ones are already […]

By: Antonio Villas-Boas, Tech Insider Yes, we know. Our smartphone batteries are bad because they barely last a day. But it’s partially our fault because we’ve been charging them wrong this whole time. Many of us have an ingrained notion that charging our smartphones in small bursts will cause long-term damage to their batteries, and that […]

Summer is in full swing and Time Out New York has a great list of things to do in The City including some free concerts, festivals and other events all around the boroughs. Click the link below to read the list of activities. TIMEOUT NEW YORK World-Wide Business Centres (Offices and Meeting Rooms in New […]

D. Edward Bungert, Vice President of World-Wide Business Centres, kicks off the 2016 WANY Conference with a talk on customer service and its application to our unique industry. https://www.youtube.com/watch?v=vu3obpqjp3Y World-Wide Business Centres (Offices and Meeting Rooms in New York City) 575 Madison Avenue – 10th floor New York, NY 10022 (212) 605-0200

By Virginia Backaitis writing for the New York Post None of her co-workers will fess up to the crime, but one of them stole Noelle Mulholland’s lunch. The burrito in question — a perfect mix of pulled pork, green chile queso, salsa verde, romaine, crispy tortilla strips, and manchego and Monterey Jack cheeses that the 25-year-old […]