from replyco.com From patience to product knowledge, these are the 29 must-have customer service skills every eCommerce pro should develop and master. Nearly every advice article you read about eCommerce mentions customer service skills. That’s because without customers, the ability to sell products online wouldn’t exist. Even if you sell top-quality items and post flawlessly written product […]

BY JEN CARLSON writing for gothamist.com On Monday, June 8th, New York City will enter Phase 1 of a four-part reopening plan. The city has been under a stay-at-home order (or as Governor Andrew Cuomo branded it: PAUSE) since March 22nd, though many aspects of life in the city were already winding down in the weeks before […]

By: Sean Peek writing for U.S. Chamber.com As companies adapt to the new normal, they’re making changes to the workplace environment. These creative office furniture ideas will keep your workers safe. As the country begins to recover from the coronavirus pandemic and employees start heading back into an office setting, employers need to have plans […]

article by www.bankrate.com After several weeks hunkered down at home, a quick grocery store run is slightly exciting nowadays. As states phase in relaxed COVID-19 restrictions and the country slowly reopens, it’s hard to ignore the urge to get away – somewhere beyond the confines of your neighborhood. From national parks and theme parks to […]

BY MARTIN LERMA writing for The Rob Report In the wake of the intensifying Covid-19 pandemic, many of the world’s most venerable art institutions have been forced to temporarily shut their doors. Luckily, that doesn’t mean that we’ve lost access to the countless treasures housed by these great museums. Thanks to the extensive Google Arts & Culture project, more than […]

By Sara Bondell writing for Moffitt Cancer Center. After two Tampa Bay area individuals tested positive for coronavirus (COVID-19), concern for the respiratory disease now hits closer to home. What’s one thing you can do to reduce your risk of getting sick? Hand washing. Washing your hands is your best defense against germs. We are […]

by disabilitycouncil.org It used to be that one sign of a good worker was just powering through the day, even if you felt crummy. Now, the opposite is true, as workplaces get wise to the fact that a sick employee isn’t likely to get much done—except potentially spreading their germs to the rest of the […]

by DAVID BISSON writing for tripwire.com Phishing attacks don’t show any sign of slowing down. Per its 2019 Phishing Trends and Intelligence Report, PhishLabs found that total phishing volume rose 40.9 percent over the course of 2018. These attacks targeted a range of organizations, especially financial service companies, email and online service providers and cloud/file hosting firms. It’s, […]

By Kim KomandoSpecial for USA TODAY See if this sounds familiar: You’re not sure where your U.S. road atlas is or if you even own one. It’s been so long since you licked a stamp, you’ve forgotten what it tastes like. You’ve seen more scrumptious two-minute videos in the past week than you’ve consulted a […]

By Zoya Gervis, SWNS The New York Post It’s official, offices are going casual. Seventy-eight percent of employed Americans say their offices are getting more relaxed, according to new research. A poll of 2,000 full- and part-time employed Americans discovered over half (54 percent) have seen a shift in the dress code at their jobs toward […]