Halloween is supposed to be a little scary. But if you are worrying about your kids receiving poisoned candy from strangers — something never actually documented in the USA — you probably are worrying about the wrong thing. You also might be worrying about the wrong family members: While young children face Halloween health and […]

By VINDU GOELOCT. 28, 2014  SAN FRANCISCO — Facebook shareholders got a sobering reminder on Tuesday: It’s Mark Zuckerberg’s company, and he is determined to spend billions of dollars over the next decade on ventures that might never generate substantial profits. Facebook reported strong growth in revenue and profit for the third quarter, continuing its […]

The New York City Municipal Archives just released a database of over 870,000 photos from its collection of more than 2.2 million images of New York throughout the 20th century. Their subjects include daily life, construction, crime, city business, aerial photographs, and more. I spent hours lost in these amazing photos, and gathered this group […]

FX’s Justified will return for its sixth and final season in January, and while the additions of Sam Elliott and Garret Dillahunt to the cast recently made headlines, the first teaser puts the focus firmly on Timothy Olyphant’s Raylan and Walton Goggins’ Boyd. Watch EW‘s exclusive first look below. It’s a reminder that Raylan was […]

By Konrad Putzier Harry Macklowe and his partners at CIM Group, topped out the tallest apartment building in the western hemisphere yesterday (Tuesday) at 432 Park Avenue. “We are proud to have created a New York City landmark that can be seen throughout all five boroughs, and which will enhance our city’s iconic skyline,” said […]

Calculating how much office space your business needs is not an exact science. Your real estate agent will ask you what your requirements are in terms of how many “square feet” you will need. This will give him/her a relative measurement of which properties are in the ball-park and which ones are not. In addition […]

Summary: The latest version of Apple’s mobile operating system is out, and so is its wireless payments system, Apple Pay, designed for the latest iPhone 6 and iPhone 6 Plus. Apple has pulled the switch on its latest mobile operating system, iOS 8.1, for iPhones and iPads. The Cupertino, Calif.-based technology giant released its debut version […]

Here’s a bonanza of tips for improving the customer service and customer experience in your organization today and over the weeks to come. 1. First impressions matter. Walk up to, and into, your establishment with the eye of a customer. A customer perception is his reality, and a first impression is important because it tends to […]

As chief executive of the Steamboat Springs Chamber Resort Association, Tom Kern had a professional interest in ensuring that tourists love Steamboat Springs, a resort town in Colorado. For this reason, the visitor survey results he received in late fall 2013 concerned him. The small-business community’s preliminary Net Promoter Score — a rating derived by asking customers, “How […]