By BY NATALIE ABRAMS • @NATALIEABRAMS writing for Entertainment Weekly Supergirl “This is crazy. What are we doing? What are we wearing? Where are we? This is so cool.” That was the reaction Melissa Benoist recalls upon filming the first take of the long-awaited crossover episode between The CW’s runaway hit The Flash and CBS’ promising newcomer Supergirl. […]

By Jeanne Lee writing for Anytime Collect When it comes to managing accounts receivable, communication with your customers is of critical importance and a collection letter is a major part of this communication strategy. A collection letter is sent to your customers soon after the invoice in question goes beyond terms to notify them that […]

By Ashley Ross @ashbrookeross writing for TIME Here’s what we know about the real St. Patrick The modern St. Patrick’s Day celebrations that will take place on Thursday, at least in the United States, will likely be characterized by commercial lucky charms and green beer—all of which has very little to do with the historical figure of […]

By John DiJulius writing for The DiJulius Group Oversharing All companies are guilty of their front-line employees oversharing with the customer. When problems arise, your only job, as an employee, is to make things right immediately. The customer does not need to know how and why it happened or even that it almost happened. The customer […]

BY  Bill Keveney, USA TODAY Zombie walkers aren’t just for Halloween anymore at Universal Studios Hollywood. The Walking Dead‘s shambling flesh-eaters, a seasonal scourge at the Halloween Horror Nights maze, will become part of a walk-through attraction at the Southern California theme park this summer. The announcement of The Walking Dead Attraction came Sunday on Talking Dead, the chat show that […]

This interview with Anthony Foxx, United States transportation secretary, was conducted and condensed by Adam Bryant. Q. Tell me about your early years. A. I grew up in Charlotte, N.C. The year I was born, the school system had just been through a major desegregation case that legitimized busing as a means of implementing Brown v. Board […]

By Shep Hyken ,CONTRIBUTOR for Forbes There are some slogans and sayings we learn at a very young age that frankly aren’t completely true. Every adult has heard a child say something like, “You can’t make me. It’s a free country.” In business one of these not-quite-true adages is, “The customer is always right.” Of course, […]

Daylight Saving Time (DST) is used to save energy and make better use of daylight. It was first used in 1908 in Thunder Bay, Canada. DST normally adds 1 hour to standard time with the purpose of making better use of daylight and conserving energy. This means that the sunrise and sunset are one hour […]

By Keith writing for Scambusters Usually occurring at ATMs, skimming devices that steal credit and debit card info are now discovered in gas pumps and restaurants: Internet Scambusters #423 Crooks have gas pumps in their sights in the latest wave of card skimming scams. They install devices, invisible to staff and customers, which read details […]

By Meredith Blake writing for The Los Angeles Times. Downton Abbey bid farewell on Sunday night in a bittersweet (but mostly sweet) finale that ticked off all the boxes with a long-awaited wedding, a birth, a pregnancy and the promise of future romance all around. There was just a tinge of sadness as well, as one beloved character […]