By Mary Dunlap, MBA
There’s no doubt that when your employees are happy and engaged you experience better business results. There’s also no doubt that employees can become disengaged.
Do you know how to best handle an unhappy employee who is not performing up to par? This article gives you guidance to address behaviors and performance that can be destructive to your team as well as strategies to address these issues in a fair and consistent way.
A study by Towers Watson1 shows that highly engaged employees miss fewer days of work due to illness and identify more closely with the company’s products and services.
Engagement declines when employees are not given the tools to succeed, face incivility in the workplace and/or believe that their supervisors and managers are not leaders. Many times it is easy to identify who is performing poorly, has a poor attitude or is disengaged. What’s more challenging is doing everything practical to engage the employee and change the relationship.
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