by: Fred Reichheld
The last time I quit a job, Gerald Ford was president.
I quit that job to go to business school, and then I joined Bain & Company and stayed put for more than 30 years. Why quit? Bain has been a great place to work and consulting gave me the opportunity to help companies around the world in just about every industry you can imagine, without ever changing the company name on my paycheck.
I’m also part of a generation that tended to stay in one place, but that’s harder to do in an era still smarting from two major recessions. Now, average employee tenure in the US is less than five years, according to the Bureau of Labor Statistics, and neither employers nor employees expect their relationships to last forever. Although it’s often hard for executives to see young, talented people leave their company, people often have to change jobs, employers or careers to broaden their skills and explore new challenges.
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