575 Madison Avenue, NYC

575 Madison Avenue, NYC

  • Call Now : 212.605.0200
  • Home
  • Covid 19 Response
  • About Us – 575 Madison Avenue
  • Office Plans
    • Office Space
    • Virtual Offices
  • Virtual Offices
  • Meeting Rooms
  • Visitors
    • Area Information
    • Area Map
    • Directions
  • Blog
  • Contact Us

CUSTOMER EXPERIENCE IS WON AND LOST IN THE MICRO MOMENTS

February 16, 2022 by Blog Posts

BY: JOHN DIJULIUS THE DIJULIUS GROUP

“We are at our best when creating enduring relationships and personal connections. When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers—even if it is just for a few moments. It’s really about human connection.”

—Howard Schultz, Starbucks

Carpe Momento — “Seize the Moment.”

There’s no better motto for reminding us that any connection with others— especially building relationships—depends on being fully engaged with them. When you are with others, BE THERE. Be there for your family, friends, and coworkers. Be there for someone and let someone be there for you. There’s a reason we’re called human beings and not human doings. At the end of the day, ask yourself one simple question: “How many people had a better day as a result of coming in contact with me?”

According to a study conducted by psychologists at Harvard University, adults spend only 50 percent of their time in the present moment. That means we are mentally checked out half of the time. Scientists also found that when we are in the present moment, we are at our happiest, no matter what we are doing.

CLICK TO FINISH THE ARTICLE

World-Wide Business Centres
Office Space, Meeting Rooms, Virtual Offices, CoWorking and FlexSpace
575 Madison Avenue – 10th floor
New York, NY 10022
(212) 605-0200

Filed Under: Uncategorized

  • Home
  • About Us – 575 Madison Avenue
  • Office Plans
  • Virtual Tours
  • Meeting Rooms
  • Visitors
  • Blog
  • Testimonials
  • Image Gallery – 575 Madison Avenue
  • Contact Us
World-Wide Business Centres
575 Madison Avenue, 10th Floor, New York, NY 10022-2511, Phone : 212.605.0200, E-mail : info@wwbcn.com
Developed and Designed By :