Don’t let the Noise distract you – Every business in every industry has noise, and the vast majority of businesses get distracted by it and lose focus of what is truly important to the Customer. Noise is what is going on that is out of your control: the economy, government regulations, competition that is heavily […]

DAVID COZ WORKED in Google’s Paris office, but what he really wanted was a job at the mothership in Silicon Valley. Last spring, the French-born Coz turned up at Google headquarters in Mountain View hoping to chat about his latest project with anyone who would listen. “I came with my prototype and my luggage,” he […]

By Evan Andrews Seventy years ago, Audie Murphy wrote the final chapter in one of the most storied military careers in American history. During intense fighting in the Colmar Pocket along the French-Swiss border, the 19-year-old 2nd Lieutenant manned a machine gun on a burning tank destroyer and made a desperate solo attack against German […]

Looking North at the Fuller Building.   Circa 1920.  575 Madison Avenue was still about 30 years or so from being built and Madison Avenue was a two-way street.

by: Fred Reichheld The last time I quit a job, Gerald Ford was president. I quit that job to go to business school, and then I joined Bain & Company and stayed put for more than 30 years. Why quit? Bain has been a great place to work and consulting gave me the opportunity to help […]

Offices need more than one copy of a document in a number of situations. Typically they need a copy of outgoing correspondence for their records. Sometimes they want to circulate copies of documents they create to several interested parties. They may need hundreds of copies of circulars and form letters. During the final quarter of […]

This interview with Joel Peterson,chairman of JetBlue Airways and founder ofPeterson Partners, an investment firm, was conducted and condensed by Adam Bryant. Q. Were you in leadership roles or doing entrepreneurial things when you were younger? A. We lived in a little town in central Michigan. I grew vegetables when I was 11 years old, […]

Memorial Day, an American holiday observed on the last Monday of May, honors men and women who died while serving in the U.S. military. Originally known as Decoration Day, it originated in the years following the Civil War and became an official federal holiday in 1971. Many Americans observe Memorial Day by visiting cemeteries or […]

By ANN CARRNS THE income tax filing deadline is, thankfully, receding on the calendar. And while most people would prefer to move on to other, more pleasant activities, now is a good time to consider how you save your tax returns and other financial documents. What should you keep, and what can you toss? Darren […]

by Jonathan Brill, For most of his life, Jobs was very bad at running things that involved people, product teams, businesses, meetings, etc. Every business leader should feel better after learning two things about Steve Jobs: 1. For most of his life, he was very bad at running things that involved people, product teams, businesses, […]