By Vivian Giang writing for Business Insider
Imagine this: Someone in the office is yelling on their phone and disrupting everyone else’s concentration. This awkward and rude situation is actually pretty common in today’s open offices, so make sure you’re not the culprit.
The convenience of cellphones has made it possible to talk to others any time and anywhere, but there is still an art to using the phone properly in a professional setting.
Career coach Barbara Pachter outlines modern phone etiquette rules in her latest book “The Essentials Of Business Etiquette.” We pulled out the most important ones you need to know:
1. Announce your name when picking up the phone.
When answering your phone, use a proper greeting and announce….
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