Q. What were some early leadership lessons for you?
A. My parents sent me off to learn engineering in Britain. One company I worked for had a tiered system. I would get my paycheck out of one window, and the guys who were in lower middle management would get their paycheck at another window. We would sit in separate cafeterias. I never forgot that, and wherever I’ve been in a position to make changes, the first thing I’ve always done is to get rid of any barriers that separate people.
Q. Other early lessons?