From The DiJulius Group. www.thedijuliusgroup.com Think about the last time you were running through an airport, headed to the gate to catch a plane. You stopped at the store to grab a magazine, snack and water. The cashier said hello, scanned the items you were purchasing, told you the amount you owed, took your payment, […]
Inky the Octopus stages great escape from New Zealand aquarium (+video)
By Christina Beck, writing for The Christian Science Monitor Until recently, the New Zealand National Aquarium had an octopus named Inky. Now, aquarium staff have announced that they believe that Inky made it back home to the ocean in a jailbreak worthy of a Steve McQueen movie, several months ago. Inky arrived at the Aquarium in 2014, […]
Book Smart Doesn’t Equal Customer Service Smart
From The DiJulius Group Growing up, I was a wiz in spelling but throughout medical school and residency (eight years of intensive studying and rare sleep) my focus was entirely on medicine. There wasn’t time for pleasure reading and my brain couldn’t fit another fact into it. Subsequently, my ability to spell significantly dropped off and […]
Smokers have harder time finding jobs, earn less than non-smokers
By: BY NICOLE LYN PESCE for The New York Daily News Smokers are getting burned in the job market. A new study by the Stanford University School of Medicine suggests that unemployed smokers take longer to find work than non-smokers — and once smokers do land jobs, they earn less than their smoke-free peers. Researchers studied 131 […]
5 Similarities Between Leadership And Parenting
By: Brent Gleeson , CONTRIBUTOR FOR FORBES This article was co-authored with Dyan Crace. It’s no secret that parenting is difficult. As a combat veteran, I’ve even sometimes wondered which is harder; war or raising children? So is managing a team just as hard? Granted, children need more attention and supervision than adults (most of the time), […]
How is caffeine removed to produce decaffeinated coffee?
From Scientific American.com Fergus Clydesdale, head of the Food Science Department at the University of Massachusetts at Amherst, provides this answer: “First, some background. Coffee is the second most popular beverage in the world, after tea. Historians believed the use of coffee as a stimulant originated in ancient Abyssinia (Ethiopia). Caffeine is the component of […]
Three Myths About Employee Engagement
By Kevin Sheridan author of Building a Magnetic Culture At many of the conferences where I am a keynote speaker, I have encountered several large myths and inaccuracies purported and communicated about Employee Engagement. It is sad to me that managers and executives may be taking errant action plan steps based upon these inaccuracies and mistruths. […]
Facebook bets big on Live with new mobile video discovery tab
by Josh Constine (@joshconstine) writing for techcrunch.com Today Facebook launches its full assault on YouTube with a dedicated hub for watching Live and recorded videos in its mobile app. A Video tab is taking over Messenger’s prime, center spot in the navigation bar at the bottom of the screen, turning Facebook into a destination for discovering videos […]
The Evolution of the Secretary
By Jessica Harper writing for U.S. News Today’s administrative professionals do more than make coffee runs and screen phone calls. When Kemetia Foley registered for an International Association of Administrative Professionals meeting in Reno, Nev., nearly six years ago, she mostly planned to make a few contacts and take some best-practice ideas back to her supervisor. […]
27 Etiquette Rules For Our Times
By Rob Asghar , CONTRIBUTOR, Forbes “It is impossible to overlook the extent to which civilization is built upon a renunciation of instinct,” Sigmund Freud said. There’s always a tension between how much we should follow our instincts and how much we should yield to social conventions. But at times like ours, the tendency is to tilt […]
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